UPS Shipping Tracking Popup displaying wrong date and time - PHP magento2

Summary of the issue :

We are facing an issue in UPS Shipping Tracking popup window from admin side. It's displaying wrong date and time as compare to UPS delivery information and progress data.

Preconditions :

  1. Magento 2.3.3 EE
  2. UPS live tracking number
  3. UPS account credentials.

Steps to reproduce :

  1. Place an order and fulfill the order with a valid tracking number with tracking information (we used UPS)
  2. Generate shipment of order with valid tracking number.
  3. Go to Sales => Shipment and open generated shipment.
  4. Click on tracking number to view delivery and progress details.

Expected result :

Shipment tracking popup should display valid delivery and progress date time information.

  1. UPS Tracking : image

  2. Magento Backend Tracking Information : image

Actual result :

We can see that date and time is not matching in actual result below.

  1. UPS Tracking information : image

  2. Magento Tracking information : image

Asked Oct 13 '21 12:10
avatar prasannaborngroup
prasannaborngroup

2 Answer:

Hi @prasannaborngroup. Thank you for your report. To help us process this issue please make sure that you provided the following information: - Summary of the issue - Information on your environment - Steps to reproduce - Expected and actual results

Please make sure that the issue is reproducible on the vanilla Magento instance following Steps to reproduce. To deploy vanilla Magento instance on our environment, please, add a comment to the issue:

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1
Answered Oct 09 '20 at 13:17
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m2-assistant[bot]

This issue has been automatically marked as stale because it has not had recent activity. It will be closed after 14 days if no further activity occurs. Is this issue still relevant? If so, what is blocking it? Is there anything you can do to help move it forward? Thank you for your contributions!

1
Answered Jan 26 '21 at 16:52
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stale[bot]